NetSense platform

Our customers use our products for different purposes and in different ways. Quality of Service (QoS) is the key application of all Arptels' solutions. Our products are used for Least Cost Routing validation, general QoS statistics troubleshooting, tested validation, helpdesk's complaints validation, and billing verification to mention some of the areas.

Least Cost Routing Validation

Verify your routing plan with TCS prior to applying them to the switch.

Helpdesk

The TCS system provides the helpdesks with the possibility to quickly and easily verify a complaint, and provide a fast and good service that saves the company time and money.

Monitor your Network

It is possible to use TCS for testing and monitoring of your own telecom network. This is normally much more accurate than SS7 monitoring.

Billing Verification & monitoring

It is possible to strengthen the billing verification by using TCS. As TCS is external from the switch, it possible to verify that CDRs are produced correctly in the switch by comparing the results of TCS with the CDR produced. TCS monitors the AOC (Advice of charge) signalling, it provides a way to verify that the billing units are produced correctly. It is also possible to define alerts that are sent if the AOC information is not or incorrectly sent through the network.

Detection of calling card fraud

The TCS system can measure if voice messages are transmitted without receiving a connect or with a delayed connect. There are cases when calling card companies are using this method, without agreement with their operator, to reduce their own costs. The period of time that the customer is receiving instructions for how to use the service, which is normally billed to the calling card company, is reduced by delaying the connect.

ISP Modem Pool Validation

TCS can verify that your customers can reach Internet

Mobile Roaming Verification

Verify that your mobile customers can use their services when travelling.

Lawful Interception

Lawful interception refers to the obligation of every European network operator to provide law enforcement agencies with intercepted information. Arptel has a cost effective solution for this. Please contact Arptel for more information.

+357 2511 0800

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